Security at ProfileHero.ai

Last updated: January 2025

At ProfileHero.ai, your privacy and security are our highest priorities. We've designed every part of our platform — from photo upload to image delivery — to protect your data and ensure safe, reliable processing.

Data Encryption

All data transfers between your device and our servers are protected with SSL/TLS encryption (HTTPS).

Uploaded and generated files are stored securely using trusted cloud infrastructure. We never transmit your data unencrypted, and we use industry-standard protocols to keep it safe at every step.

Secure File Storage

All uploaded and generated images are securely handled and stored through our trusted cloud partner, Cloudinary, which maintains high availability and robust security standards.

We only retain uploaded photos for up to 30 days to enable regeneration or refunds — after that, they are permanently deleted.

Generated images are kept indefinitely as part of your deliverables unless you request deletion.

Partner Security

We carefully select and review our service partners for compliance and security.

Our current partners include:

  • Astria and Replicate for AI processing.
  • Cloudinary for secure storage.
  • Stripe and PayPal for secure payments.

We do not store or process your payment information — all financial data is handled directly by these PCI-DSS-compliant providers.

Account Protection

You can sign in using secure methods such as Google, Facebook, or LinkedIn authentication, or via a magic link/code sent to your email.

We never access or store your passwords, and you can revoke third-party access at any time from your account provider.

Responsible Data Use

We collect only the information needed to deliver your AI-generated results and maintain your account.

We will never sell your data, and we will not use your photos or generated images to train unrelated AI models without your explicit consent.

Ongoing Security Commitment

Our systems are continuously monitored for performance and security. We regularly review our processes, partners, and infrastructure to keep your data safe and align with evolving privacy and data protection standards.

If you ever have a question about your data or want to report a security concern, please contact us.